What Can Customers Expect From The New SPG?

SPG is the manufacturer of some of the most respected and well-known names in the storage products and material handling industries, including: Universal Stainless, ISS, Freestyle, AMCO, Kelmax, LPI and Gillis/Jarke.

So when SPG management announced that the company had been purchased by its employees and other investors, it was certainly big news. Accompanying that announcement, however, was one far briefer — yet far more important:

Expect More.

“It’s a rallying cry throughout our entire organization,” explains Steven E. Darnell, President and CEO of SPG International, LLC, as the new company is now known. “We’re no longer part of a big conglomerate, so we’re already leaner, meaner, more agile and free to respond faster to the needs of our customers and the opportunities in the marketplace.” As a result, Darnell says foodservice and material handling customers can:

Expect more quality as SPG institutes the most current best practices in manufacturing

Expect more support as SPG rolls out new customer service and marketing initiatives

Expect more efficiency as SPG integrates manufacturing capabilities to ensure quality, speed production, improve delivery time and reduce distribution costs

Expect more innovation as SPG updates technology, streamlines our processes — and introduces innovative new products that help customers improve efficiency and productivity while cutting costs.

Expect more communication as SPG keeps customers up to date on the progress being made, asks for their input…

…and becomes an organization that is one hundred percent dedicated to meeting and exceeding the needs of its customers.

“These are not merely our intentions for the new SPG,” says Darnell. “We already have the plans and programs in place to improve every aspect of our business.”

“What’s exceptional about this is that everyone at SPG recognizes our independence as an opportunity to transform SPG into a world-class organization,” says Darnell. “Employees at every level are taking a new look at their jobs and contributing new and better ideas to help us become more efficient, productive and profitable.”

For all the improvements that will take place over the coming months, there’s one thing that won’t change: SPG will continue to offer the broadest selection of storage products and a portfolio of product lines that will continue to deliver the ultimate combination of quality, performance and value.